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MVD Unveils Full-Service Office for West Side

By Kim Burgess / Journal Staff Writer Saturday, December 23rd, 2017 at 12:10 am

West Side residents will no longer have to cross the Rio Grande to get drivers licenses or register vehicles.

On Wednesday, Gov. Susana Martinez cut the ribbon on a full-service Motor Vehicle Division office at 9651 Eagle Ranch Road NW.

Martinez said the new location will create convenience and efficiency for the area, which covers northwest Albuquerque, Corrales, Rio Rancho, Sandoval County and northern Bernalillo County.

Eventually, more than 10,000 people a month are expected to use the office, making it one of the busiest in the state.

The West Side MVD replaces a Downtown location that did not provide some services such as driving tests and Vehicle Identification inspections.

John Monforte, acting secretary of tax and revenue, said he was happy to open the new MVD office – the first on the West Side since a Cottonwood Mall MVD closed in 2010 – and highlighted recent customer service improvements.

Average wait times have dropped dramatically, and 98 percent of MVD customers report that they had a positive experience. The computer system was overhauled a little over a year ago “on time and under budget,” Monforte said.

Administrators are regularly tracking “every facet of what a Motor Vehicle Division should look like,” he said.

Jerry Valdez, MVD deputy director, said it’s important for the organization to run effectively because it “touches the lives of every single person in the state.”

In addition to the convenience, the new MVD office is also fueling growth on the West Side. It will anchor a roughly seven-acre development south of Cottonwood Mall along Eagle Ranch Road, which will include retail and office space.

“The fact that this is here and driving traffic will be a great catalyst for the rest of the development,” said Lance Sigmon, co-founder of Allen Sigmon Real Estate Group.


Story originally reported on the Albuquerque Journal:

Allen Sigmon Real Estate Group is a full-service commercial real estate company based in Albuquerque with an expertise in acquisitions, brokerage, development, and property management. As a local company, we pride ourselves in our knowledge of the New Mexico commercial market and the relationships we are able to foster compared to larger national firms. Our office works with every kind of commercial property; including office, industrial, retail, land, and multifamily.

Our understanding of client needs and concerns not only comes from our experience as an office but also as owners and investors of commercial property ourselves. We have an excellent team in place that is eager to work on your behalf; our results speak for themselves.

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